What is a preorder here?

A preorder is a car you choose to pay for. You can pay the one-off price, or start an installment plan and pay each installment yourself.

Does an installment get charged automatically?

No. You open the next installment and choose a payment method. A due date tells you when that payment is expected. It does not take money on its own.

Can I pay from money already in my account?

Yes. Fund Account adds money to your wallet. On the payment page, choose Account balance to use that money. If the balance is too low, the payment is not taken.

What happens after I submit a payment?

A payment from your account balance is marked paid immediately. A payment that needs a receipt stays pending until it is approved. The next installment stays closed while one is waiting.

Where do I see what is left to pay?

Your dashboard shows the amount paid, the balance remaining, and the next installment. Payment history lists each one-off payment, installment, and wallet top-up.

Who can create an account?

You need to be old enough to open an account where you live. Keep your sign-in details private. Contact support if you need the email on the account changed.

I forgot my password. What do I do?

Open the sign-in page and use the password reset option. If that does not reach you, use the contact form and include the email on the account.